The information contained in e-mail messages from IFB may be privileged, confidential, proprietary, or otherwise protected from disclosure. If you received any e-mails from IFB in error, please notify the sender immediately by replying to the e-mail and deleting the e-mail from your computer. If there are any attachments to the e-mail you received in error, kindly refrain from opening them, and do not download or save them to your computer.
Protect your privacy
For your protection, please do not include any confidential information, such as account numbers, Social Security numbers, credit card numbers, passwords, or other non-public information in any e-mails that you send to UBS.
We do not accept orders via e-mail.
Please do not transmit orders or instructions regarding an IFB account or any transactions, such as opening accounts, payment orders, trading orders, revocation of orders or authorisations, blocking of credit cards, changes of address, or other personal details by e-mail. IFB does not accept or act on orders or instructions sent by e-mail. Similarly, IFB does not receive trading instructions via voice mail, text messages, instant messaging, or facsimile.
Please refer to your official records.
The information provided in an e-mail or its attachments is not an official transaction confirmation or account statement. If you are an IFB client, your official account statements are mailed to you or made available to you electronically or by other means as our clients have directed.
We retain and protect e-mail messages.
By industry standards and practices, and to comply with our legal and regulatory retention requirements, IFB retains e-mail messages for some time by our established policies, guidelines and procedures. Those messages are kept confidential and are accessed and used by our policies, guidelines and procedures.
Last updated in 2024.
Confidentiality and Non-Disclosure Agreement for Correspondence
If you wish to share privileged or sensitive information with us via email, please note that it is our policy to ensure the utmost confidentiality and security of such communications. As part of this commitment, we require that a Non-Circumvention and Non-Disclosure (NCND) Agreement be signed prior to the exchange of any confidential information. The signing of this agreement safeguards both parties, ensuring that the information shared is used solely for its intended purpose and is protected against unauthorized disclosure or use.
Please find here the NCND Agreement. Once signed, this agreement will enable us to proceed securely and confidently with our communication. For any inquiries or further clarification regarding this process, please feel free to reach out to us.